"We looked after Mr Fredrick Burndred from September 2017 to January 2018. Our Carer Support Worker, David Ball and provided the majority of this families care package. We provided care in the day to give Nancy, Mr. Burndred’s wife, some much needed rest.
When Mr. Burndred passed away his wife, Nancy, rang to thank us for all our help and wonderful care her and her husband received from us.
Nancy wanted to raise money for Crossroads Care and Parkinson’s Society. Nancy held a Boys and Girls name quiz and raised £320 for Crossroads care Staffordshire. Thank you so much Nancy, every penny received will go towards providing crucial care to Carers in Stoke On Trent and Staffordshire in need. Also, a big thank you to our wonderful Carers Support Workers and our Senior Carer Support Worker, Joanne Ridge for coordinating an exceptional care package for Nancy and Fred. Here is a picture of Joanne with the money received."
When Mr. Burndred passed away his wife, Nancy, rang to thank us for all our help and wonderful care her and her husband received from us.
Nancy wanted to raise money for Crossroads Care and Parkinson’s Society. Nancy held a Boys and Girls name quiz and raised £320 for Crossroads care Staffordshire. Thank you so much Nancy, every penny received will go towards providing crucial care to Carers in Stoke On Trent and Staffordshire in need. Also, a big thank you to our wonderful Carers Support Workers and our Senior Carer Support Worker, Joanne Ridge for coordinating an exceptional care package for Nancy and Fred. Here is a picture of Joanne with the money received."
People Plus
"When you're joint working a care package with Crossroads you know you're going to get responses quickly.
Whether you're looking to broker their support or general queries. From a professionals point of view, having that reliability and approachability from Louise (Senior Carer Support Worker CYP) and Kerry (Area Manager STOKE) and their teams makes them a joy to work with. It means you can get stuff done! Crossroads are a joy to work with."
I just wanted to say thank you everyone involved in the care of my father,who sadly passed away. He was treated so kindly and enjoyed his visits and looked forward to them. It meant a lot to me that someone was calling and making sure he was okay, and I wouldn't hesitate to recommend your service to anyone in need of this- Lynn Leese.
A heartfelt thank you for all the team involved in the care of the late Mrs Myrtle Sindle....
My mum was diagnosed with Heart Failure in 2016 and had a long spell in hospital for 7 weeks in 2017. That was when were advised about palliative care and we were left to our own devices to coordinate this care for my mum. By speaking to my GP, they recommended a couple of palliative care providers but it was actually my neighbour that recommended Crossroads Care Staffordshire, as she had them visiting her family member because of a similar situation to my own.
The local hospice was able to support my mum at the beginning, but only for 12 weeks, as was the ‘deadline’ for their interventions. This was when I turned to the support of Crossroads. The organisation that not only supported my mum but supported me too, to still find my own time, for me. This was so important, as I am also a Carer for my dad. Before Crossroads, I felt stressed; my mind was blown with the complexity of dealing with all the issues I faced alone. I just did not know what to do.
Crossroads were the best thing that happened to me. When they cared for my mum, I got an ‘escape’ and time to do the things that I needed to do to get by.
We had three regular Carer Support Workers from Crossroads. They were all fantastic. One of the Carers they sent was Julie. What a breath of fresh air she was. We shared to same heritage and we connected from the onset. She was a big support, a shoulder to cry on and she kept me going each time I saw her. Our other Carer Support Worker was Marg. Marg had such a calming and peaceful disposition.
Nothing was ever too much for Marg. Our other Carer Support Worker was Kerry and with Kerry, as with all the Carer Support Workers from Crossroads, we felt in safe and capable hands. Linda from the office was phenomenal at coordinating our care. When Linda came out at the beginning to assess my mum, she made me feel so comfortable and relaxed and I didn’t feel like I was on trail. It’s safe to say that the team as a whole are incredible.
If one day I felt too tired to go out when Crossroads came to visit, they made me feel comfortable to go and rest upstairs and likewise, I was as confident to leave them to care for my mum and dad whilst I went out my errands.
Crossroads is such an invaluable service; I really wish more people knew about them.
When being the primary carer supporting a loved one with palliative care needs the journey is so up and down and Crossroads are there every single step of the way. Some days I was sad and needed the emotional support, sometimes I needed someone to vent my frustrations to. Crossroads kept me going, they are a God send.
As we hold my mum’s Celebration of Life event, we will be asking for 50% of the donations to go to Crossroads Care. I know my mum and dad would want to give back the support that we had to someone else travelling this journey. To allow others to receive the support we did so they can cope with their journey. Crossroads really stepped up and helped us so much and they really deserve this recognition. It was an honour to receive such amazing support.
Yours sincerely, Kerry Weston, daughter and primary carer of the late Mrs Myrtle Sindle.
My mum was diagnosed with Heart Failure in 2016 and had a long spell in hospital for 7 weeks in 2017. That was when were advised about palliative care and we were left to our own devices to coordinate this care for my mum. By speaking to my GP, they recommended a couple of palliative care providers but it was actually my neighbour that recommended Crossroads Care Staffordshire, as she had them visiting her family member because of a similar situation to my own.
The local hospice was able to support my mum at the beginning, but only for 12 weeks, as was the ‘deadline’ for their interventions. This was when I turned to the support of Crossroads. The organisation that not only supported my mum but supported me too, to still find my own time, for me. This was so important, as I am also a Carer for my dad. Before Crossroads, I felt stressed; my mind was blown with the complexity of dealing with all the issues I faced alone. I just did not know what to do.
Crossroads were the best thing that happened to me. When they cared for my mum, I got an ‘escape’ and time to do the things that I needed to do to get by.
We had three regular Carer Support Workers from Crossroads. They were all fantastic. One of the Carers they sent was Julie. What a breath of fresh air she was. We shared to same heritage and we connected from the onset. She was a big support, a shoulder to cry on and she kept me going each time I saw her. Our other Carer Support Worker was Marg. Marg had such a calming and peaceful disposition.
Nothing was ever too much for Marg. Our other Carer Support Worker was Kerry and with Kerry, as with all the Carer Support Workers from Crossroads, we felt in safe and capable hands. Linda from the office was phenomenal at coordinating our care. When Linda came out at the beginning to assess my mum, she made me feel so comfortable and relaxed and I didn’t feel like I was on trail. It’s safe to say that the team as a whole are incredible.
If one day I felt too tired to go out when Crossroads came to visit, they made me feel comfortable to go and rest upstairs and likewise, I was as confident to leave them to care for my mum and dad whilst I went out my errands.
Crossroads is such an invaluable service; I really wish more people knew about them.
When being the primary carer supporting a loved one with palliative care needs the journey is so up and down and Crossroads are there every single step of the way. Some days I was sad and needed the emotional support, sometimes I needed someone to vent my frustrations to. Crossroads kept me going, they are a God send.
As we hold my mum’s Celebration of Life event, we will be asking for 50% of the donations to go to Crossroads Care. I know my mum and dad would want to give back the support that we had to someone else travelling this journey. To allow others to receive the support we did so they can cope with their journey. Crossroads really stepped up and helped us so much and they really deserve this recognition. It was an honour to receive such amazing support.
Yours sincerely, Kerry Weston, daughter and primary carer of the late Mrs Myrtle Sindle.
Pictured - Granddaughter Vicky, Great Granddaughter Lizzy and Margaret Heath
Mrs Margaret Heath cares full time for her husband Lawrence Heath and receives support from Crossroads Care.
Margaret was invited to her great granddaughters christening on the 3rd June which was an all day event through the Donation Budget, Crossroads were able to put in a full day's care to enable Margaret to attend. This was a very special day for Margaret and her family and she was so pleased she was able to go, knowing Lawrence was safe and being cared for.
Mrs Margaret Heath cares full time for her husband Lawrence Heath and receives support from Crossroads Care.
Margaret was invited to her great granddaughters christening on the 3rd June which was an all day event through the Donation Budget, Crossroads were able to put in a full day's care to enable Margaret to attend. This was a very special day for Margaret and her family and she was so pleased she was able to go, knowing Lawrence was safe and being cared for.